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supportFAQ'S

We charge 230.PKR for orders below the FREE SHIPPING threshold (2500.PKR)

We accept COD, Pay Via Card (Payfast) , Bank Transfers, Easy-Paisa, Jazz Cash

We work with multiple courier partners having coverage of nearly every major/minor city/district In Pakistan.

For further guidance please contact our socials

After order processing, it takes around 4-5 days for us to fulfill your order. Please note that there can be delays in this time-line due to public holidays/logistics issues.

We encourage our customers to contact our team &/or the courier team to receive swift updates on their packages!

All orders with available inventory are dispatched within 48 hours. Sometimes orders are delayed because of either stock depletion &/or third party issues (courier, transportation, public holidays)

We provide hassle free returns if the products are either damaged or tampered Refund Policy

We are always looking for underrated, spirited - young talent. Please reach out to us out via our mail - Attach your CV & details over how you can help GROOVY accelerate 🚀

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